Terms and Conditions

This Vehicle Rental Agreement (“Agreement”) is enteredinto as of the date specified on the Rental Record, by and between StradaleGroup, LLC d/b/a Nizo Luxury (“Company”), operating under the Nizo Luxury brand(a d/b/a of 23 Group Holdings LLC) (“Nizo,” “we,” “us,” or “our”), and theindividual identified as the Renter on the Rental Record (“Renter,” “you,” or“your”).

BY SIGNING THIS AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVEREAD, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS HEREIN,INCLUDING THE REQUIREMENTS FOR QUALIFICATION AND SCREENING, THENON-REFUNDABLE FEES, THE CANCELATION AND NO-SHOW POLICIES, THE IRREVOCABLECREDIT CARD AUTHORIZATION, STATUTORY LIMITS ON LIABILITY,FINANCIAL OBLIGATIONS, INSURANCE REQUIREMENTS, AND WAIVERS.

1. Definitions. “Agreement”: Refers to allterms and conditions contained herein, in the Rental Record, and in anysupplemental documents provided at the time of rental. “Authorized Driver”:

Includes: (a) the Renter; (b) the Renter’s spouse if alicensed driver and satisfying our minimum age requirements; (c) the Renter’semployer or coworker if engaged in business activity with the Renter, licensed,and satisfying our age requirements; and (d) any additional person expresslylisted by us on the Rental Record. All Authorized Drivers must possess a validdriver’s license. Drivers ages 18-20 may operate the vehicle only if theyprovide valid full-coverage personal automobile insurance in their own name.Drivers ages 18-24 are subject to a Young Driver Fee as specified in Section5(i). “Charges”: All fees, costs, and charges incurred under this Agreement.“Diminution of Value”: The reduction in the Vehicle’s fair market valuefollowing damage and subsequent repair, as determined by a qualifiedthird-party appraiser

selected by us. “Loss of Use”: The loss of our abilityto use the Vehicle for any purpose due to Physical Damage or loss, including,without limitation, use for rent, display for rent and/or sale, ortransportation of employees. “Optional Equipment”: Items we offer for rent inaddition to the Vehicle, such as child safety seats or navigational systems.“Physical Damage”: Any damage to, or loss of, the Vehicle resulting fromcollision, theft, vandalism, acts of nature, or any other cause, regardless offault, subject to the limitations in Section 7. “Rental Period”: The periodfrom when you take possession of the Vehicle until it is returned to andinspected by us. “Vehicle”: The automobile identified in this Agreement,including all tires, tools, accessories, equipment, keys, and documents.

2. Rental Qualification and Screening.

2.1 Qualification Contingent on Screening. Allrentals are strictly conditional upon the Renter’s successful completion of theCompany’s mandatory qualification and identity verification process. TheCompany reserves the right to decline any rental application that does not meetits minimum qualification criteria, at its sole discretion, based on objective,non-discriminatory criteria.

2.2 Authorization for Consumer Reports.Renter acknowledges that this rental transaction is contingent upon theCompany’s review of Renter’s background and creditworthiness. Renter agrees toprovide a separate, signed FCRA Disclosure and Authorization Form permittingthe Company to obtain one or more consumer reports, which may include Renter’sdriving record, criminal history, and credit history, for the purpose ofevaluating this rental application.

2.3 Material Breach for False Information. Renterrepresents and warrants that all information provided to the Company during theapplication and verification process is true, accurate, and complete. Theprovision of any false, misleading, or fraudulent information, including butnot limited to information regarding identity, age, address, driving license,or insurance coverage, shall constitute a material breach of this Agreement. Inthe event of such a breach, the Company shall have the right to immediatelycancel the reservation or terminate the rental, and Renter shall forfeit allfees and deposits paid to the Company as liquidated damages.

3. Rental, Possession,and Use. This rental constitutes abailment. The Vehicle may only be operated by Authorized Drivers. You agree tooperate the Vehicle safely and lawfully. We may repossess the Vehicle at yourexpense without notice if it is abandoned or used in violation of law or thisAgreement, or not returned when due. You are responsible for all actualrecovery costs, including but not limited to towing, locksmith services, traveltime, and personnel time.

34.Vehicle Condition and Return.

34.1Condition and Return. You acknowledge receiving theVehicle in the condition noted on the pre-rental inspection report. You mustreturn the Vehicle to the designated Nizo office on the date and timespecified, in the same condition as received, ordinary wear and tear excepted.Failure to return the Vehicle on time will result in additional charges at ourstandard daily or partial-day rates, which may be higher than any promotionalrate. To extend the rental, you must contact our rental office for approvalbefore the specified return date.

34.2After-Hours Return. If you return the Vehicle afterbusiness hours, your responsibility for any Physical Damage or loss continuesuntil our personnel have conducted a final inspection.

34.3Improper Return. An Improper Return Fee of $250 applies if the Vehicle isreturned unlocked, with windows down, to the wrong location, missingaccessories or documents, with lights left on causing battery drain, orotherwise returned in a manner that prevents proper check-in.

34.4Fuel and EV Charging.

GasolineVehicles: You must return the Vehicle with at least the same level of fuel aswhen rented. If returned with less fuel, you will be charged for the cost offuel plus a $20 refueling service fee.

Electric Vehicles (EVs): You must return the Vehiclewith at least the same level of charge as when rented. Energy replenishment isbilled at $0.45 per kWh. You are responsible for all charging network idlefees, Supercharger overstay charges, and penalties billed to us due to yourfailure to disconnect the Vehicle after charging is complete. Missing ordamaged charging equipment may result in charges up to $500.

45.Prohibited Uses. Any of the following activities constitutes a materialbreach of this Agreement. The Vehicle shall NOT be used: (a) By anyone otherthan an Authorized Driver; (b) By any driver under the influence of alcohol ordrugs in violation of Cal. Veh. Code § 23152; (c) In connection with conductthat could be charged as a felony; (d) To carry persons or property for hire(including ride-sharing or delivery service); (e) To tow or push anything; (f)In any speed test, contest, or driver training activity; (g) On an unpaved roadif the damage is a direct result of the road conditions; (h) Outside the UnitedStates or Canada. The Vehicle may not be taken into Mexico under anycircumstances.

Violation of this restriction voids all coverage andresults in your full liability for all loss and recovery costs; (i) By anyonewho provided fraudulent or false identification, insurance, or paymentinformation to us; or (j) In a willful, wanton, or reckless manner, whichincludes failing to safeguard the keys, resulting in the Vehicle being stolenor vandalized; or (k) By anyone sending or reading an electronic message whileoperating the Vehicle; (l) To transport pets. If evidence of pets is found, a PetCleaning Fee will be charged as specified in Section 5.3; or (m)

For any towing, service, or repair without our priorwritten authorization. Unauthorized actions will result in a $250 fee plus fullresponsibility for all resulting damage.

Smoking or vaping of any substance in the Vehicle isstrictly prohibited. If evidence of smoking or vaping is detected, a SmokingFee of $450 will apply, plus any additional cleaning or ozone treatmentrequired to return the Vehicle to rentable condition.

56.Financial Responsibility.

56.1General Charges. You agree to pay all Charges on demand, including, butnot limited to: (a) Time and milage charges as shown on the Rental Record; (b)All applicable taxes, surcharges, and fees; (c) Refueling, EV charging, andcleaning fees as detailed in this Agreement; (d) Expenses we incur locating andrecovering the Vehicle if you fail to return it; (e) A late payment fee of 2%per month, or the maximum amount allowed by law, on all amounts past due; (f)The full replacement and reprogramming cost for lost, stolen, or damaged keys,key fobs, or digital keys, which may exceed $500; (g) The cost of replacingmissing license plates, parking permits, toll transponders, registration cards,insurance documents, or Vehicle accessories; (h) all costs, including pre- andpost-judgment attorneys’ fees, we incur collecting payment from you orotherwise enforcing our rights under this Agreement; and (i) A Young Driver Feeof $50 per rental day for all Renters and Authorized Drivers ages 18–24.

56.2Security Deposit and Post-Rental Audit. A Security Deposit is CHARGEDcollectedat the starttimeof vehicle pickup. This will be processed as a creditcard authorization hold or, at the rentalCompany’ssole discretion, as a direct charge. We may apply this Deposit toany Charges owed. After the Vehicle is returned and inspected, we will conducta final audit. If the Security Deposit exceeds all amounts owed, the remainingbalance will be refunded. If amounts owed exceed the Deposit, you irrevocablyauthorize us to charge any payment card on file for all remaining Charges. PerCal. Civ. Code § 1939.15, we will not process a charge for any claim arisingfrom damage or loss without your express permission granted after the incidentoccurs.The Security Deposit, or any remaining portionthereof, will be released or refunded in accordance with applicable state law,typically within 21 days, after all final charges have been assessed.  

5.36.3Non-Refundable Verification & Administrative Fee. Renter agrees topay a one-time, non-refundable Verification & Administrative Fee in theamount of $250.00 at the time of booking. This fee is earned by the Companyupon initiation of its verification process and covers the costs associatedwith processing the rental application, verifying Renter’s identity, driver’slicense, and insurance, and procuring necessary background reports. Renterunderstands and agrees that this fee is non-refundable in all circumstances,including but, not limited to, if Renter’s application is declined, if Rentercancels the reservation, or if Renter fails to pick up the vehicle.

RENTER’SACKNOWLEDGEMENT: __________ (INITIALS)

6.4 Company’s Rightof Set-off and Application of Funds. In addition to theSecurity Deposit, Renter expressly and irrevocably authorizes the company toapply any and all payments or credits held on Renter’s behalf to anyoutstanding balance owed by Renter under this Agreement. This includes, but isnot limited to, applying payments or deposits made for any future reservations,toward any outstanding charges related to damages, loss of use, diminishedvalue, violations, or other fees.

6.5Cleaning and Biohazard Fees. If the Vehicle requires cleaning beyond standard preparation,you agree to pay the following fees:

Excessive Cleaning Fee:$150 - $300

Pet Cleaning Fee: $150 -$250

Biohazard Cleaning Fee:$200 - $400

Smoking Fee: $450

5.46.6Chargebacks. Any chargeback or payment reversal you initiate will betreated as non-payment. We may pursue the full amount owed, plus collectioncosts, administrative fees, and applicable attorneys’ fees.

67.Renter’s Responsibility for Physical Damage or Loss.

67.1General Responsibility. Subject to the limitations ofCalifornia law, you are responsible for Physical Damage to, or loss of, theVehicle. Your liability to us is limited to the amounts permitted by Cal. Civ.Code §§ 1939.03 and 1939.05, which shall not exceed the sum of the following:

Physical Damage: The cost to repair or replace damagedparts, including labor, less all discounts we receive. If the Vehicle is atotal loss, your liability is limited to its fair market value less salvageproceeds we retain.

Towing and Storage: Actualcharges for towing, storage, and impound fees paid by us.

Administrative Charge: Anadministrative charge as permitted by Cal. Civ. Code § 1939.05(d), which shallnot exceed:

1. $0 if the totalestimated cost of parts and labor is $100 or less.

2. $50 if the totalestimated cost is between $100.01 and $500.

3. $100 if the totalestimated cost is between $500.01 and $1,500.

4. $150 if the totalestimated cost exceeds $1,500.

Loss of Use & Diminution of Value: YouInaddition to all other charges, you are also responsiblefor and shall pay the Company for Loss ofUse and Diminution of Value., regardless offault. Loss of Use is calculated by multiplying the Vehicle’sstandard daily rental rate (not any discountedor promotional rate) by the number of days requiredtheVehicle is out of service for repair, as reasonablydetermined by the Company based on repair estimates and parts availability.The number of repair days shall be determined by converting the total laborhours from the repair estimate (with a day deemed to consist of 8 hours oflabor), plus 2 weekend days for every 5 repair days, plus 3 administrativedays. Diminished Value is the reduction in the Vehicle’sfair market value resulting from the damage and subsequent repair. The amountof Diminished Value shall be determined by a certified, independent appraisalobtained by the Company, and the full cost of such appraisal shall be theRenter’s responsibility.

67.2Mechanical Misuse. You are fully responsible fordamage caused by preventable misuse, including driving with low oil or coolant,ignoring warning lights, overheating, improper jump-starting or charging,misfueling, water intrusion, or abusive driving. This liability includes allrepair costs, towing, Loss of Use, and administrative fees.

78.Limitations on Liability for Theft and Vandalism. Your liability for loss dueto theft is limited to the Vehicle’s fair market value, and we may only recoverthis amount if we establish by clear and convincing evidence that you or anAuthorized Driver failed to exercise ordinary care. You are presumed to have noliability for theft if you (1) have the ignition key we furnished, and (2) filea police report within 24 hours of learning of the theft and reasonablycooperate with the investigation. You are responsible for all Physical Damageresulting from vandalism. Your liability for vandalism is not capped, exceptwhere the vandalism occurs as part of a theft for which you qualify for limitedliability as described above.

89.Insurance and Accident Reporting.

89.1Insurance Requirements. You must provide and maintain avalid personal automobile insurance policy providing primary coverage for thisrental. Any insurance we are required to maintain is excess over your coverage.Pursuant to Cal. Civ. Code § 1939.07(b), if coverage exists under your policy,you may require that we submit claims directly to your insurance carrier. Youremain responsible for any amount not covered by your policy, including yourdeductible. You must provide valid proof of insurance and authorize us toverify your coverage.

89.2Accident Reporting. In the event of an accident ordamage, you must: (a) stop the Vehicle and comply with all legal reportingrequirements; (b) gather contact and insurance information from all involvedparties and witnesses; (c) document the scene with photos or video; and (d)immediately notify Nizo Luxury at 424-303-6496 or contact@nizoluxury.com. Allrequired documents must be submitted within 24 hours. Failure to comply mayresult in your full liability for all damage. Damage not reported at the timeof the incident may be treated as renter-caused, and telematics data may beused to verify the time of loss.

910.Tolls and Violations. You are responsible for all tolls,parking citations, photo enforcement fees, and other fines and penalties (eacha “Violation”). You authorize us to share your rental and payment informationwith charging authorities. If we pay a Violation on your behalf, you agree topay us the amount of the Violation plus an administrative fee of up to $50 foreach such instance.

1011.Optional Equipment. All Optional Equipment is rented ASIS and must be returned in the same condition as rented. If you rent a childsafety seat, you are responsible or inspecting and installing it yourself. Weare not liable for the correct installation or functioning of any OptionalEquipment.

1112.Indemnification and Limitation of Liability. You agree to indemnify,defend, and hold us, our parent company, and our affiliates harmless from allclaims, liabilities damages, and expenses (including attorneys’ fees) arisingfrom your use of the Vehicle or any Optional Equipment. We are not responsiblefor trip interruption, delays, mechanical issues, lodging, or transportationcosts. Replacement vehicles are not guaranteed. We make no warranties, expressor implied, regarding the Vehicle, including any warranty of merchantability orfitness for a particular purpose. You release us from all claims for loss of ordamage to personal property left in the Vehicle or on our premises. In no eventshall we be liable for any indirect, special, punitive, or consequentialdamages.

1213.Vehicle Technology and Data Privacy. The Vehicle is equippedwith GPS, telematics, crash-detection, geofencing, battery monitoring, andremote-access systems. Nizo Luxury may access this data to recover overduevehicles, respond to emergency events, verify compliance with this Agreement,and investigate damage or misuse, consistent with Cal. Civ. Code § 1939.23.Tampering with any such device is prohibited and may result in additionalcharges.

NOTICE AND CONSENT FORVEHICLE RECOVERY:

The rental agreement advises you that this Vehicle maybe equipped with electronic surveillance technology. This technology may beactivated to locate the Vehicle if it is not returned within 24 hours after thecontracted return date or any extension thereof.

By initialing here, youacknowledge this advisement: Renter Initials:

1314.High-Performance Vehicle Use & Abuse. The Vehicle must beoperated in a careful and lawful manner appropriate for public-road use. Thefollowing conduct is strictly prohibited and constitutes a material breach ofthis Agreement:

a. Excessive speed orhigh-speed operation in violation of posted limits or road conditions.

b. Rapid acceleration, hardlaunches, or use of launch control.

c. Drifting, burnouts, hard braking, aggressivecornering, or maneuvers causing abnormal tire, brake, or suspension wear. d.Redline shifting, abusive gear changes, or sustained high-rpm operation.

e. Racing, time trials,canyon runs, or participation in any performance-driving activity.

f. Operating the Vehicle on any racetrack, closedcourse, industrial area, or parking lot not intended for lawful road driving.g. Disabling or altering traction control, stability control, ABS, or othersafety systems.

Nizo Luxury may use vehicle telemetry, GPS data, eventdata recorders, speed logs, acceleration and braking data, and thermal orbattery logs to determine misuse, and such data is admissible for determiningliability. You are responsible for all damage, excessive wear, loss of use,towing, inspection costs, and administrative fees resulting from prohibitedconduct, regardless of fault.

1415.Repeated Violation Notice and Rental Termination Policy. NizoLuxury may issue warnings to the Renter regarding misuse of the Vehicle, unsafeoperation, failure to comply with instructions, or any violation of the RentalAgreement. Notices may be provided verbally, electronically, or in writing.

If the Renter receivesthree (3) notices for any combination of violations, Nizo Luxury may, at itssole discretion:

1. Terminate the rentalimmediately,

2. Require the Renter toreturn the Vehicle to an approved location without delay, or

3. Recover the Vehicle atthe Renter’s expense.

Upon termination, theRenter remains responsible for:

All rental charges throughthe time the Vehicle is returned or recovered

All recovery expenses(towing, locksmith, transportation, personnel time, field labor, etc.)

Any damage or loss to theVehicle prior to physical recovery

All breach-related oradministrative fees

Loss of Use if applicable

Failure to comply with atermination notice constitutes unauthorized possession and may result inrecovery efforts and associated charges.

1516. Cancellation,No-show, and Early Return Policy. The Parties agreethat the Company’s damages resulting from Renter’s cancellation or failure toappear are difficult to ascertain. The amounts specified below are a reasonableestimate of the Company’s anticipated losses and are agreed-upon liquidated damages,not a penalty.

16.1 Cancellation Policy.

Cancellation more than 48 hours prior torental start time: Renter will receive a full refund of the rental payment,less the non-refundable Verification & Administrative Fee.

Cancellation within 48 hours of rental starttime: Renter will forfeit fifty percent (50%) of the total rental payment asliquidated damages. The remaining fifty percent (50%) will be refunded. TheVerification & Administrative Fee remains non-refundable.

16.2 No-Show Policy. A“No-Show” occurs if Renter fails to appear to pick up the Vehicle within two(2) hours of the scheduled rental start time without prior writtencommunication to the Company. IN THE EVENT OF A NO-SHOW, RENTER SHALL FORFEITONE HUNDRED PERCENT (100%) OF THE ENTIRE RENTAL PAYMENT AND ALL OTHER FEESPAID.

16.3 Early Returns & Unused Days. Renteris responsible for payment for the entire reserved Rental Period. NO REFUNDS ORCREDITS WILL BE ISSUED FOR UNUSED DAYS IN THE EVENT OF AN EARLY RETURN OF THEVEHICLE.

RENTER’S ACKNOWLEDGEMENT OF CANCELLATION, NO-SHOW,AND EARLY RETURN POLICY: __________(INITIALS)

17. Irrevocable Credit Card Authorization. Byproviding your payment card information and signing this Agreement, you, theRenter, grant the Company your express, unconditional, and irrevocableauthorization to charge your payment card(s) on file for all amounts owed underthis Agreement. You understand this is a binding authorization to pay for allcharges, including but not limited to:

1. All rentalcharges, taxes, and fees;

2. Thenon-refundable verification & administrative fee;

3. All fees fortolls, fines, and violations, plus associated administrative fees;

4. All costsrelated to vehicle damage or loss, including repair costs, insurancedeductibles, loss of use, and diminished value, as defined herein.

You agree that thisAuthorization remains valid after the rental period ends and that the Companymay process these charges at any time without any further notice to you or anyadditional consent. You waive any right to dispute such charges with your cardissuer, provided they are consistent with the terms of this Agreement.

RENTER’S ACKNOWLEDGEMENT OF IRREVOCABLE CREDIT CARDAUTHORIZATION: __________(INITIALS)

18. General Provisions. ThisAgreement is governed by the laws of the State of California. Any legal actionshall be brought exclusively in the state or federal courts of Los AngelesCounty, California. This document and the Rental Record constitute the entireagreement. No term may be waived or modified except in a writing signed by ourauthorized representative. If any provision is deemed void, the remainingprovisions shall remain in full force and effect. Any waiver of the provisionsof Cal. Civ. Code §§ 1939.01 et seq. is void and unenforceable. TO THEFULLEST EXTENT PERMITTED BY LAW, YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BYJURY IN ANY LEGAL PROCEEDING

ARISING OUT OF OR RELATINGTO THIS AGREEMENT.

Communications Consent: You agree that to serviceyour account or collect any amounts you owe, we or our agents may contact youby telephone, text message, or email at any phone number or email address youprovide, including through the use of pre-recorded messages and/or automaticdialing devices.

Renter’s Acknowledgment: By signing below, I certifythat I have read, fully understand, and agree to all of the terms andconditions of this Vehicle Rental Agreement, including the advisement regardingelectronic surveillance technology and all clausesrequiring my separate initials.

Renter Signature:

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